More service and comfort for you

Our online rental service allows you to save time and money: conveniently fill in the online form from home and enjoy more time on holiday. With your customer account you also have the option of making changes to your booking easily from home or canceling it up to 3 days before arrival without giving a reason. Further more you also can book your storage place within. If you want to cancel your booking afterwards, please write us an email or give us a call.

The online discount only applies to online booking and payment in advance (at least 2 days before collection).

We do not offer online discounts during the following seasons:

12/20/2025 - 01/09/2026 and 02/14/2026 - 02/27/2026

Yes. Our online rental service is also available to book storage space. However, the discount is only valid for ski equipment, not for the depot.

You can book online up to two days before the first day of the rental period. This lead time is required for us to prepare and service your equipment in time.

Of course, you are allowed to keep your equipment for as long as you need it. You will be asked to pay the remaining amount upon return of the rental. 

If you would like to switch between ski and snowboard equipment, just let us know at the time of booking which equipment you are going to need first. 

If you would like to change your booking, such as the date of rental or pick-up location, after you have received a confirmation of booking, please login to your online customer account and there you can do the changes, up to 3 day before your first rental day, of your choice. If you have further questions please email us at info@patscheider.com. We will gladly provide further assistance.

Should you have serious reasons to cancel your holiday, such as a pandemic, an illness or bereavement, we will refund the full amount.

At Patscheider Sport we will refund the entire rental price in the event of a cancellation or partial cancellation, even without giving us a reason. You can cancel the rental by yourself up to 3 days before the start of your rental in your Patscheider Sport customer account. After this time you can send us an email to info@patscheider.com with your details or call us on +43 5467 6202.

Yes. We will refund the remaining rental period with or without a receipt of a medical certificate.

You can enjoy the benefits of our family package if both parents rent the category VIP class skis or snowboard with our ski rental in Serfaus. In this case, your children from the age 0 to ten years receive their skis or snowboard (except of boots and helmets) for free. The deal is also available online, once both parents have registered with our system and completed their booking.

TOP Class equipment may be changed only once during the rental period, VIP and SUPER VIP Class equipment may be changed once a day.

If desired, you may pick up your equipment from 3 p.m. on the day prior to the beginning of your rental period at the shop specified. Due to organizational reasons, we unfortunately can not always guarantee - espacially in very busy weeks - that the model of your choice is prepared one day before.

Yes, you can purchase insurance against theft, loss, or damage to your equipment (you can find the prices here). This insurance is optional and can be added directly in the rental shop.

• Skis and snowboards: Your perfectly prepared equipment will be waiting for you at the Check In or Take Off point.
• Toboggans, snow bikes, and fun sports equipment: You can pick up reserved fun sports equipment at the Take Off point, and toboggans can also be picked up at the S1 Center. You can also return toboggans at the Check In point at the valley station.
• Strollers: You can rent strollers at the S1 Center or at the On Shop in the village.